Associate Cargo Ops Development & Projects (DHL Operations)

Job Description

The successful candidate will be part our Cargo Ops Development & Projects (DHL Operations) team.

Key Responsibilities

• Monitor the operational elements of the DHLE network ops to ensure that the operations is run in the most effective, safe and cost-efficient manner to meet contractual and handling requirements while ensuring compliance to policies, procedures & regulatory requirements. 
• Performance monitoring at the DHLE stations to ensure ops KPIs are met and timely submission of reports.
• 1st level problem/conflict resolution between DHLE & SATS, and internal Business Units.
• Engagement with Stations to review performance and issues. Maintain track record of trending issues at stations.
• Timely escalation of issues to Duty Managers for resolution if required.
• Ensure timely collation of information in preparation for the Monthly Delay Occurrence Committee meeting.
• Prepare and attend weekly performance review with (a) Flight Ops and Engineering (2) SATS and DHLE SG (3) INCC.
• Prepare and attend the Quarterly SIA-DHL Ops Council meeting.
• Coordination and updates of Stations Local Operating Plans (LOPs) and other Operational manuals, as required.
• Coordination and pre-ops for new DHLE stations.
• Assist/prepare investigation reports where required.
• Any other projects and/or tasks as assigned by Duty Manager / Superiors.

Requirements

• A good Diploma in Aviation Management, Logistics, or related field is required.
• At least 2 years of relevant experience in cargo operations and/or warehouse and logistics related roles is advantageous.
• Good understanding of cargo operations and supply chain best practices, operations management are preferred.
• Able to work independently, multi-task, and respond quickly to challenges in a fast-paced environment.
• Adaptable to changes and a problem solver.
• Good interpersonal and communication skills.
• Conversant with Microsoft Office software - MS-Excel (include macro, pivot etc.), Tableau is advantageous

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.