Associate / Senior Associate Airport Operations (Safety, Security & Compliance)

Job Description

The successful candidate will be a part of the Airport Operations (Safety, Security & Compliance) (AOSCC) team, under the Customer Services & Operations Division. 

Key Responsibilities include:

1. Administration for AOSSC (Load Control)
   • Assist with email queries from stations and Centralised Load Control Centres (CLCs) on Load Control matters.
   • Maintain and update changes to Loading Instructions and Trim Chart as and when required.
   • Other duties as assigned.
2. AOSSC (Load Control) Procedures and monitoring of Centralised Load Control Centres
   • Assist to review current CLC process to address gaps, reduce errors and improve efficiency.
   • Assist with Load Control related delays and incidents.
   • Perform annual audits on the CLCs based on SIA CLC Audit Checklist.
   • Conduct Load Controller Certifications for CLCs Load Controllers.
   • Updating of CLCs Load Controllers Loadsheet Certification in FM Altea.
3. FM Altea (Load Control)
   • Assist with FM projects and initiatives.
   • Perform FM Altea UAT for Load Control projects and initiatives.
4. Support Services
   •  Provide Load Control Support for new stations.
5. Initiate and/or conduct investigations for Aircraft Ground Incident Reports (AGIRs) and Hazard Reports (HZR) raised in ISMS (SIA Incident Management System)
   • Liaise with stations and CLCs to investigate aircraft ground incidents and hazards to determine their occurrence and to come up with preventive/mitigation measures.
   • Review HIRA annually for HO and guide stations on their annual HIRA review.

Requirements

• Diploma in any discipline.
• Experience in load control, airport and/or flight operations is preferred.
• Good organization skills.
• Attention to detail.
• Effective communication skills.
• Good interpersonal skills.
• Critical thinking skills.