Associate / Senior Associate Airport Operations (Safety & Security)

Job Description

The successful candidate will be a part of the Airport Operations (Safety, Security & Compliance) (AOSSC) Team, within the Customer Services & Operations (CSO) Division. 

Key responsibilities:

Administration for AOSSC (Safety & Security)

• Assist Exec/Asst Mgr (AM) Airport Operations (AO) on email queries from stations and service providers on ground safety and security matters
• Assist Exec/AM AO with preparing for Safety Management System and IATA Operational Safety Audits
• Assist Exec/AM AO with conducting annual Continuous Self-Assessment (CSA) exercise
• Communicate with stations to keep them updated on any ground safety and security related process or procedural changes as well as share best practices and lessons learnt from incidents. 
• Ensure Airport Operations Department (AOD) auditors’ and CSO staff training currency are up to date.
• Update the manuals with the new procedures / policies where applicable. Inform users whenever there are updates to the manuals and ensure that the updated versions are available in the GSD database
• Compile and review HIRA forms submitted by stations once every 2 years or as and when required
• Assist Exec/AM AO to review and maintain a HIRA register, which has to be reviewed once every 2 years as per SMS requirements.
• Arrange/Coordinate meetings and events as well as safety campaigns as and when required.
• Ensure payments for fines to authorities are relayed to Procurement Dept or Finance for recovery against service providers, where applicable
• Conduct surveys and collate responses from the various parties
• Any others as called upon by Manager AOSSC (MAOSSC) and Exec/AM AO

Ground Safety and Security

• Conduct Hazard Identification and Risk Assessment (HIRA) for AOSSC and CSO once every 2 years or as and when required
• Work closely with relevant departments and stations to implement changes required to comply with regulation changes. 
• Perform ground safety (ground handling and cargo) and process audits on SIN and overseas stations based on AOSSC Audit Plan. 
• Assist Exec/AM AO to investigate incidents and hazard reports and provide the necessary findings and corrective actions. All reports must be investigated and updated in the system within the stipulated target date of completion
• Assist Exec/AM AO to analyze safety performance data for insights and generate/write reports
• Actively drive ground safety and security initiatives/promotion activities for implementation in stations; as well as produce/provide sustainable training on ground safety and security for ground staff.

Support Services

• Ad-hoc support for crisis or major flight disruption handling at airport or overseas stations.

Requirements

• Diploma in any discipline
• Experience in airport ops and/or flight operations is preferred
• Experience in safety management system is advantageous
• Familiar with Microsoft Office products (especially Word, Excel and Powerpoint)
• Critical thinking skills 
• Able to write and speak fluent English
• Good organization skills
• Attention to detail
• Effective communication skills
• Good interpersonal skills
• Comfortable with travelling for work