Cargo - Duty Coordinator (Station SIN)

Job Description

The successful candidate will join Cargo Division, Station SIN Cargo Operations.  

Responsibilities

• Provide 24 hrs point of contact for ex-SIN shipments (Cargo & Mail) and coordinate with Ground Handling Agents (GHA) for all operational requests.
• Monitor offloading of ex-SIN shipments and ensure that they are promptly rebooked onto the next available flight.
• Review Loading Instructions / Load Plan generated by the GHA for SIN shipments or charter flights ex-SIN to ensure compliance to operating procedures.
• Conduct warehouse and ramp checks to ensure:
  (a)Loading is done as per Loading Instruction.
  (b)Special commodities (e.g. Perishables, heavy/odd sized cargo, temperature / shock sensitive cargo etc.) are handled and loaded correctly into ULDs.
  (c)Ensure GHA staff comply with all operating procedures and safety requirements in the break-down and build-up of cargo, and for ramp loading operations.
• Liaise with Agents to ensure all necessary documentation and declarations are in orders, including customs and EDI related information as required by the State or Regulator.
• Ensure uplift procedures adhere to regulatory requirements, including but not limited to LPD procedures and Sanction checks.
• Coordinate with CSM on uplift priority for ex-SIN cargo on critical flights including those with frequent payload issues, trim issues and high yield flights.
• Monitor and ensure all ex-SIN special cargo are uplifted as booked on the flights.
• Investigate ex-SIN cargo mishandling and work with SIN Sales on service recovery.
• Perform loadsheet/loadmaster duties at overseas stations when required.

Requirements

• Diploma Holder or equivalent
• Possess good communication and interpersonal skills. Ability to communicate and relate with people of diverse background and with very senior level executives (both in ranks and age)
• Dedicated, committed and hardworking
• Must be able to work shifts, including overnight duties as operations is 24x7

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.