Cargo - E-Commerce Logistics Executive (Business Development)
Job Description
The successful candidate will be part of Cargo Division, Digital & E-Commerce Logistics department (Commercial). We are seeking a dynamic and results-driven E-Commerce Logistics Executive to join our team to develop Parxl product and contribute to Parxl sales and revenue. This role will focus on driving business growth, building strategic partnerships, and enhancing customer relationships to support the expansion of our logistics services. If you are passionate about global trade, e-commerce, and logistics, this is an exciting opportunity to make a significant impact in a fast-paced and rapidly evolving industry.
Key Responsibilities
- Business Development (Sales)
- Identify and pursue new business opportunities in the focus markets.
- Manage sales pipeline of qualified customers and convert to new customer accounts for Parxl.
- Monitor, track, and analyse key competitors’ strategies, offerings and promotions to stay ahead of industry development
- Lead negotiations and close deals with new and existing customers, ensuring that contracts align with company objectives and operational capabilities.
- Support marketing efforts to promote Parxl solutions to target customers, including participation in industry events, webinars, and networking opportunities.
- Ensure and coordinate smooth on-boarding of customers / key accounts (i.e. including but not limited to system integrations, operations, etc.)
- Regular monitoring of key customer accounts and performance to drive revenue growth
- To be the liaison person and advisor to overseas stations on Parxl Sales
- Support overseas stations to pitch for new Parxl customers
- Develop sales tools to helps sales teams in pursuing customers
- Develop measurable metrics to track and review customer and overseas stations sales performance
- Manage and service customer accounts relationships, ensuring customer satisfaction and retention
- Contribute and work with internal teams to enhance Parxl offerings and improve values to customers
Requirements
- Bachelor’s Degree in any field
- Prior experience and/or keen understanding of E-commerce logistics industry, supply chain, or e-commerce sectors are preferred.
- Exceptional negotiation and relationship-building skills.
- Strong communication and presentation abilities.
- Analytical mindset with the ability to interpret business data and market trends.
- Able to multi-task and respond quickly and effectively to the challenges faced in a fast-paced environment.
- Ability to work independently and work effectively as part of a team.
- Positive energy and attitude.
- IT savvy
We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.