Information Technology -Digital Innovation Technologist

Job Description

We are seeking a passionate and driven Digital Innovation Technologist to contribute across the following three key domains and any other roles/responsibilities as assigned by the department manager from time to time:

1) Core Digital Innovation Projects and Activities
2) Research & Development (R&D)
3) Innovation Partnerships

This is a high-ownership role that blends strategic thinking, hands-on execution and cross-functional collaboration and stakeholder management. You will work on initiatives from idea to validation and partner with internal teams and/or external collaborators to unlock new capabilities and bring values for Singapore Airlines.

Key Responsibilities
1) Core Digital Innovation Projects and Activities
• Collaborate with BUs and IT teams to identify new opportunities for experimentations leading to impactful business results.
• Scope and lead innovation projects, including rapid prototyping, Proof-of-Concepts (POCs), pilots and working with stakeholders to support implementation 
• Work with internal stakeholders and/or external innovative solution providers to test, validate, assess outcomes, drive process to make timely decisions on these experimentation opportunities
• Support transition of successful pilots into implementation

2 )Research and Development Projects
• Lead end-to-end management of R&D collaborations with universities (e.g. NUS) and research institutions (e.g.  A*STAR), as well as other potential R&D partners and collaborators
• Align project goals and scope with BUs’ needs and research partners’ capabilities
• Manage stakeholders, track milestones, manage budgets and handle project reporting
• Structure and drive long-term R&D initiatives to support strategic innovation ambitions

3) Innovation Partnerships 
• Build and manage relationships across the open innovation ecosystem, including startups, scaleups, venture capitals, trade and government agencies, tech companies etc. globally.
• Scout and evaluate external solutions best-fit to address SIA’s business challenges
• Support innovative solution sourcing for the SIA Accelerator programme and other co-innovation efforts.

Requirements
• 2-4 years of relevant experience in innovation, project development, R&D project management, or startup/tech engagement
• Strong stakeholder management, communication and negotiation skills
• Demonstrated ability in managing cross-functional or external-facing projects across levels
• Comfortable working with ambiguity and driving clarity through structured and strategic thinking
• Background in science, engineering, business or tech preferred
• Preference for candidate who has the following experiences, mindset and habits
  o Working with research institutions or managing grant-funding projects
  o Exposure to startup ecosystems, accelerators or open innovation platforms
  o Familiarity with agile experimentation, design thinking or lean startup principles
  o Being AI (artificial intelligence) native – top of mind to use AI / Generative AI as “co-worker” from planning to execution of tasks and projects

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.