Lifestyle Ecosystem Associate (Kris+)

Job Description

From sourcing for new leads, bringing a partner to ‘live’ on Kris+, to solicitating for attractive deals and executing partner campaigns, the successful candidate will be part of a dynamic team tasked with acquiring and growing merchant partners, as well as attractive deals for app-users on SIA’s Digital Lifestyle Platform (Kris+). 

Key Responsibilities

• Source for and reach out to new merchant leads via various platforms e.g. merchants’ website, merchants’ social media channels, LinkedIn, cold calls and/or physical store visits to get contacts.
• Facilitate scheduling of the introductory meetings, signing of NDA and leading of sales pitch.
• Close commercial negotiations, finalize partnership agreement and bring merchants onboard Kris+.
• Assist in backend system setup and administrative tasks relating to onboarding of partners (see the new partner merchants go LIVE on Kris+!).
• Assist in campaign management such as solicitation of attractive deals and launching partner promotions
• Assist in administrative tasks relating to merchant management including but not limited to general queries handling, following up on finance and payment matters, Merchant Due Diligence / KYC process (where
• required) and termination of partner. 
• Other adhoc tasks regarding merchants’ system setup & servicing 
• Support User Acceptance Testing (Kris+ customer and merchant app) for launch of new features

Requirements

• Diploma in any discipline. Fresh diploma graduates are welcome to apply.
• Must be digitally savvy and comfortable working with systems and applications
• Good negotiation and communication skills, resourceful team player, self-motivated and able to manage multiple stakeholders across multiple functions 
• Passionate about delivering promised value propositions at a high standard of excellence to our customers and merchants

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.