Product Development Analyst (HR Technology)

Job Description

The successful candidate will join the HR Technology department in SIA Human Resources Division. You will lead and manage exciting projects, in the continuous effort to simplify and automate HR processes for employees and HR teams to improve employee experience. The person should have strong critical thinking skills, digital user experience design skills and process design skills. To also provide support to ensure the smooth operations of HR IT systems (including the handling of day-to-day operational issues and change requests for system enhancements).

Example of ongoing includes implementing SuccessFactors to replace the existing SAP HR, re-platform of staff travel, Gen-AI, RPA, chatbot, smart search, etc.

Key Responsibilities

Manage and ensure that the HR IT projects that are assigned are delivered on time and within project budget and scope, using the agile methodology.
Ensure all Change Requests (CRs) that are assigned are evaluated and implemented in accordance to users’ requirements.
Disseminate and ensure that the procedures and controls introduced by IT, Internal Audit (IA) and Information Security (InfoSec) are adhered to.
Address all queries and issues raised by users that are within HR Systems & Processes’ purview.
Identify and implement system enhancements to improve performance and usability.
Plan and coordinate yearly system activities across SIA group in preparation of work schedules ahead.
Be proactive in keeping abreast in HR related technology and trend and part take in industry networking.

Requirements

Possess a University Bachelor's Degree, preferably in Information Technology
At least 3 years of working experience in IT related fields
SAP Successfactors implementation experience will be an added advantage
Strong numerical, analytical, critical thinking and problem-solving skills
Meticulous, good interpersonal skills and effective communications skills
Proven project management skills
Strong leadership skills

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

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