Revenue Management Associate

Job Description

The successful candidate will be part of the Network Revenue Management (NRM) department, Marketing Planning division of SIA. He/she will responsible for utilising revenue management tools, reports and good work processes to maximize network revenue whilst minimizing spoilage and offloads on the flights under his/her control.

Key responsibilities

• Management of overbooking on SQ flights to minimize both spoilage and offloads through Revenue Management (RM) optimizer parameters.
• Timely review of peak flights for parameter adjustment and monitoring of current/historical booking trends and adjust parameters.
• Timely review and adjustment/update of Altea Inventory controls or strategies to manage seasonality, especially peak periods. 
• Regular review and analysis of booking data, fare, availability, and trends to improve flight management and forecast.
• Review booking confirmation requests applying both revenue and servicing considerations.
• Proactive communications with Stations for planning purposes to ensure uplift and revenue goals are aligned.
• Pre-emptive management of overbooked flights managed in coordination with stations to minimize complaints and disruptions

Requirements

• Diploma in any discipline.
• Experience in airline reservations processes, revenue management, and/or networks and schedules will be advantageous.
• Possess strong interpersonal and communication skills for extensive interactions with the stakeholders.
• A self-starter with the ability to spot potential for process improvement.
• An effective team player, able to guide and mentor within a team, and be able to work well with colleagues across the company.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.