Senior Executive / Assistant Manager Crew Systems (2 year contract)

Job Description

The Crew Systems Executive will be part of a team that manages product development, implementation and continuous improvement of crew IT applications and systems in Flight Ops Division, Integrated Crew Operations and Planning Department. The ideal candidate will have a strong background in systems management, a deep understanding of operational requirements, and a passion for technology-driven solutions.

Key responsibilities

• Playing a key role in project management, ensuring timely and within-budget delivery. 
• Review training and qualification records within crew products, identify and redesign systems, processes, and reports for improvements to ensure crew training and qualifications meet regulatory and compliance requirements.
• Develop user stories and define system objectives and acceptance criteria, ensuring they meet operational and compliance requirements.
• Collaborate with IT and software development teams to design and enhance system functionalities.
• Develop and maintain strong relationships with key stakeholders including IT and software development teams to manage product releases.
• Prepare user requirements and tender specifications for new systems.
• Prepare and submit cost justification paper to management.
• Evaluate tender proposals and submit recommendation to management.
• Perform user acceptance testing.
• Develop and implement change management plan. 
• Conduct user training and system documentation.
• Conduct risk assessment and business continuity exercise as required.

Requirements

• You should possess a recognized University degree, preferably with Honours in Computer Science or Information Science or Technology and Professional Scrum Product Owner certificate. 
• Good knowledge in project management, analytical, problem-solving skills and decision-making abilities.
• Outstanding communication and interpersonal skills, capable of working effectively with cross-functional teams.  
• Experience in managing IT projects and excellent understanding of operational processes and regulatory requirements related to crew management will be an advantage.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.